Session/Event Details
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Title: |
Interpersonal Communication |
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Area of Discipline: |
Leadership / Professional Development |
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Description: |
Listening is much more than just giving someone else the opportunity to talk. Choosing a successful communication strategy to use with individuals having different goals, styles and experiences is critical in achieving the shared goals of your firm. Our multigenerational panel members will discuss how to make confident and creative choices that encourage feedback, foster initiative and evaluate performance, and they lay out strategies to manage attitude and behavior as well as to persuade and influence others in order to meet and exceed initiatives. Learn how to talk with people, not at them. Take home new approaches that encourage cooperation, resolve resistance, deal with differences, build rapport and improve the quality of relationships in your workplace. |
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Date/Time: |
8/25/2009 9:00 a.m.
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Location: |
Nat'l Harbor 2&3 |
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Speaker(s): |
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Learning Objectives: |
Learn how to talk with people; learn active listening skills; learn techniques for encouraging feedback, fostering initiative, and conveying positive and negative performance feedback; learn how to communicate to resolve differences, collaborate easily, and produce results; learn how to deal with differences, build rapport, and improve the quality of relationships; learn how to become confident and creative at expressing ideas clearly and directly with a minimum of effort. |
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Skill Level: |
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Target Audience: |
App Support (trainers/helpdesk/analyst/user serv)
CFOs/Accounting Professionals
CIOs/IT Management/Technology Partners
Developers/ Programmers
Executive Directors/Administrators
Human Resources Professionals
IT Ops (engineers/sys & dbase admin/voice/infrast)
KM Professionals
Library/Research Professionals
Lit Support/eDiscovery Professionals
Marketing Professionals
Practice Mgmt Prof's (client serv/bus analyst)
Project Management Professionals
Records Management Professionals |
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Area of Focus: |
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Job Level Target: |
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Documents: |
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Add to my Calendar
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Add to my Online Itinerary
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